Marketing Genius from Maple Creative


Marketing tips, observations & philosophy, plus a few rants and random musings - from those who practice, preach and teach marketing, research, advertising, public relations and business strategy.

Saturday, January 08, 2005

Network Solutions

Now this is encouraging!

The other day I received a nice, brief & wholly unprompted "Thank You" message via e-mail from Network Solutions. As a marketing professional, I frequently register domain names for clients and for my own business/publishing pursuits. Most of the time, I use Network Solutions.

Certainly, this is not an earth-shattering thing, but it was just nice of them to say, "Thank you."

Here's what the message said:

Dear Network Solutions® Customer:

You may not hear it enough, but we want to make sure you hear it from us – thank you! It’s truly been a pleasure having you as one of our valued customers.

Network Solutions looks forward to helping you reach your online goals in 2005 with great customer support and new and enhanced services.

Again, thank you for allowing us to serve you and have a happy and prosperous new year.

W.G. Champion Mitchell
CEO, Network Solutions, LLC


Anonymous Anonymous said...

Interesting. I received the very same email, except mine also included an offer:

Buy 1 domain, Get 1 free

The email stated that I was a "valued customer". Indeed I am! :)

11:05 AM


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