Marketing tips, observations & philosophy, plus a few rants and random musings - from those who practice, preach and teach marketing, research, advertising, public relations and business strategy.
Monday, February 18, 2008
Tell Us!
Considering the fact that a whopping 75% of consumers rate “word of mouth” as the #1 influencer of their purchase decision, what is your business doing that makes people talk?
Good question that everyone should be asking themselves. In this context you might find this new book an insightful read - www.influencerMarketingBook.com
Did you know that Crocs Inc. has a very small marketing campaign? They rely on word-of-mouth marketing to sell their products.
Despite only a small marketing campaign, Crocs became popular in the United States and elsewhere because of word-of-mouth praise for their comfort, bright colors, light weight (about six ounces), and unique design. (wikipedia.com)
The use of WOM does work when recommending a brand, particularly when it is coming from someone of familiarity or who is trust-worthy.
WOM, as opposed to weighty, advertising intervention, can increase interest and sales. However, when you need to guide a specific group of buyers/users to the brand/service, formal advertising can be that leverage and therefore allow informal WOM to follow and influence other potential buyers/users.
6 Comments:
Good question that everyone should be asking themselves. In this context you might find this new book an insightful read - www.influencerMarketingBook.com
4:47 AM
Did you know that Crocs Inc. has a very small marketing campaign? They rely on word-of-mouth marketing to sell their products.
Despite only a small marketing campaign, Crocs became popular in the United States and elsewhere because of word-of-mouth praise for their comfort, bright colors, light weight (about six ounces), and unique design. (wikipedia.com)
8:34 AM
Scott-
Thanks for weighing in on this conversation. The book you mentioned sounds pretty interesting.
Skip
11:14 AM
Dear Anonymous/ J.J.-
Thanks for your insightful comment. What a great example! We're glad that you are a part of the marketing genius community.
Skip
11:16 AM
The use of WOM does work when recommending a brand, particularly when it is coming from someone of familiarity or who is trust-worthy.
WOM, as opposed to weighty, advertising intervention, can increase interest and sales. However, when you need to guide a specific group of buyers/users to the brand/service, formal advertising can be that leverage and therefore allow informal WOM to follow and influence other potential buyers/users.
2:30 PM
Dear anonymous commenter- Thanks for adding to the knowledge base on WOM.
4:34 PM
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