Losing Suction
James Dyson and the folks at the Dyson Company, makers of fine vacuum sweepers, have executed a fine marketing campaign. Thanks to them, we are now concerned that our vacuum sweepers are losing suction. They have created--and defined--a new concern. And they have capitalized upon that concern by offering a product that overcomes it.
The Dyson sweeper contains some 19 cyclones that generate ridiculously high air speeds ... something like 49,000 cubic feet per minute.
What the heck is a cyclone? I don't know, and I don't care. All I know is that the Dyson sweeper with its 49,000 cfm could probably suck up a hamster without missing a beat. It is power. The product is presented as powerful. And it never loses its suction power.
I also love the fact that James Dyson puts his name, or face & voice, on every ad. It is, in effect, a personal guarantee. Reminds me of the old Victor Kiam campaign for the Remington electric razor.
The Dyson campaign is a great one. Each ad consistently presents the unique selling proposition: the Dyson sweeper never loses its suction power--unlike other, "inferior" competing products. The overall campaign is consistent and well done. The product, itself, is unique in design, both in its aesthetics and engineering. Plus, the company has a fantastically visual and content-rich Web site that fits the overall campaign and company culture.
Kudos to the marketing geniuses at Dyson. Their marketing certainly does not suck; but their product certainly does!
(Stay tuned for more on this campaign.)
3 Comments:
I agree but then why did they just conclude a 4 month search and name a new agency last week?
8:18 PM
Good campaign.. too bad the sweepers are not so great. I had seen their ads numerous times, and so while at Sam's Club some time ago, they had one out demo-ing it. And let me say.. The rug they used was filthy, but that Dyson didn't do squat. Maybe it was the demo unit.. Maybe hte person demo-ing it really didn't know how to use it... maybe the rug was too dirty.. In any case, did not impress me in the least.
8:38 PM
I think their advertising is totally brilliant. I love the British guy and it's quite convincing. However, I was in the market for a new vacuum a while back and I did a lot of research which told me that Dyson really wasn't that much better than the other comparably priced units... which mostly aren't very good. Reliability is a problem for most of these units which use a lot of cheap plastic parts. I asked my cleaning lady who uses other people's vacuum cleaners every day. For her personal use, she bought a (very expensive) Orick unit, so I did too.
5:30 PM
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